{"id":33200,"date":"2024-07-11T11:30:41","date_gmt":"2024-07-11T15:30:41","guid":{"rendered":"https:\/\/www.iii.com\/?post_type=tribe_events&#038;p=33200"},"modified":"2024-07-11T11:32:59","modified_gmt":"2024-07-11T15:32:59","slug":"the-safe-library-security-safety-and-service-at-the-moments-of-truth","status":"publish","type":"tribe_events","link":"https:\/\/www.iii.com\/event\/the-safe-library-security-safety-and-service-at-the-moments-of-truth\/","title":{"rendered":"The Safe Library: Security, Safety, and Service at the Moments of Truth"},"content":{"rendered":"<p>Join our session with Dr. Steve Albrecht, who has trained thousands of library employees on handling challenging, entitled, eccentric, or even threatening patrons who may want to disrupt the library.<\/p>\n<p>His popular program offers practical and realistic communication, service, and de-escalation tools which will make your facility a better, safer place to work. Enjoy Steve\u2019s real-life experiences as a 24-year library security consultant, mixed with his use of humor. Learn safety and security measures, personal protection methods, and how to activate your \u201chigh-stress\u201d customer service skills.<\/p>\n<p><strong>Register:<\/strong> <a href=\"https:\/\/go.iii.com\/WBN-2024-08-07TheSafeLibrarySecuritySafetyandServiceattheMomentsofTruth_LP-Registration.html\" target=\"_blank\" rel=\"noopener\">https:\/\/go.iii.com\/WBN-2024-08-07TheSafeLibrarySecuritySafetyandServiceattheMomentsofTruth_LP-Registration.html<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Join us as we welcome Dr. Steve Albrecht, one of the nation\u2019s leading experts on library safety and security, for a discussion of security at the library.<\/p>\n","protected":false},"author":20,"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_tribe_events_status":"","_tribe_events_status_reason":"","footnotes":""},"tags":[],"tribe_events_cat":[],"class_list":["post-33200","tribe_events","type-tribe_events","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - 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