{"id":34018,"date":"2025-02-24T12:15:49","date_gmt":"2025-02-24T17:15:49","guid":{"rendered":"https:\/\/www.iii.com\/?post_type=blog&#038;p=34018"},"modified":"2025-04-08T11:10:17","modified_gmt":"2025-04-08T15:10:17","slug":"allen-county-public-library-enhances-patron-experience-with-polaris-vega-discover-and-vega-mobile","status":"publish","type":"blog","link":"https:\/\/www.iii.com\/whats-new\/allen-county-public-library-enhances-patron-experience-with-polaris-vega-discover-and-vega-mobile\/","title":{"rendered":"Allen County Public Library Enhances Patron Experience with Polaris, Vega Discover, and Vega Mobile"},"content":{"rendered":"<p><span data-contrast=\"auto\">We at <\/span><a href=\"https:\/\/www.iii.com\/\"><span data-contrast=\"none\">Innovative<\/span><\/a><span data-contrast=\"auto\">, part of <\/span><a href=\"https:\/\/clarivate.com\/\"><span data-contrast=\"none\">Clarivate<\/span><\/a><span data-contrast=\"auto\">, are excited to welcome <\/span><b><span data-contrast=\"auto\">Allen County Public Library (ACPL)<\/span><\/b><span data-contrast=\"auto\"> to the <\/span><b><span data-contrast=\"auto\">Polaris <\/span><\/b><span data-contrast=\"auto\">and <\/span><b><span data-contrast=\"auto\">Vega<\/span><\/b><span data-contrast=\"auto\"> family!\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Serving Fort Wayne, Indiana, and beyond, ACPL is home to 15 locations, including the renowned <\/span><b><span data-contrast=\"auto\">Genealogy Center<\/span><\/b><span data-contrast=\"auto\">, the largest public family research facility in the U.S. With over <\/span><b><span data-contrast=\"auto\">4.1 million checkouts annually<\/span><\/b><span data-contrast=\"auto\"> and a commitment to delivering seamless, user-friendly services, ACPL sought a modern, integrated library system to better serve its community.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">After careful evaluation, ACPL selected <\/span><b><span data-contrast=\"auto\">Polaris ILS, Vega Discover Premium, <\/span><\/b><span data-contrast=\"auto\">and <strong>Vega Mobile<\/strong><\/span><span data-contrast=\"auto\">, ensuring a cohesive and engaging library experience for patrons and staff alike. By integrating these solutions, ACPL will benefit from:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Seamless catalog discovery<\/span><\/b><span data-contrast=\"auto\"> with <\/span><b><span data-contrast=\"auto\">Vega Discover<\/span><\/b><span data-contrast=\"auto\">, offering patrons an intuitive interface, enriched search results, and dynamic content recommendations.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Streamlined staff workflows<\/span><\/b><span data-contrast=\"auto\"> through <\/span><b><span data-contrast=\"auto\">Polaris ILS<\/span><\/b><span data-contrast=\"auto\">, providing robust automation, real-time data insights, and improved cataloging and circulation processes.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Greater operational efficiency<\/span><\/b><span data-contrast=\"auto\"> with <strong>Vega Mobile<\/strong><\/span><span data-contrast=\"auto\">, allowing staff to manage collections, track inventory, and handle shelving more effectively from mobile devices.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">ACPL benefits from enhanced patron engagement through personalized recommendations, seamless online renewals, and a unified experience across web and mobile platforms. The system&#8217;s scalability ensures the library can adapt to future needs and emerging technologies, while reduced administrative workload allows staff to dedicate more time to serving patrons rather than managing system maintenance. <\/span><\/p>\n<p><span data-contrast=\"auto\">&#8220;One<\/span><span data-contrast=\"auto\"> of our biggest goals when choosing a new ILS was meeting the evolving needs of our public and our staff. And that is exactly what Polaris has done,&#8221; said Kim, Bolan, Chief Operating Officer at Allen County Public Library. <\/span><br \/>\n<span data-contrast=\"auto\">\u201c<\/span><span data-contrast=\"auto\">What I love about the Innovative team,\u201d she elaborated, \u201cis that they really seem to care, and they want us to succeed. They\u2019re committed to getting things to work the way we need them to work specifically for our library and community.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559991&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We are proud to partner with ACPL on this transformational journey and look forward to supporting their mission of lifelong learning and discovery.<\/span><\/p>\n<p>Discover how ACPL is transforming its library experience with Polaris and Vega &#8211; read the full case study <a href=\"https:\/\/discover.clarivate.com\/Allen_County_portfolio_case_study?utm_campaign=AllenCounty_Case_Study_Polaris_VegaLX_LeadGen_AG_PLS_Global_2025&amp;utm_source=IIILinkedIn&amp;utm_medium=Owned_Organic_Social\" target=\"_new\" rel=\"noopener\" data-start=\"188\" data-end=\"393\">here<\/a>.<\/p>\n<p><span data-contrast=\"auto\">To learn more about how <\/span><a href=\"https:\/\/www.iii.com\/products\/polaris-ils\/\"><span data-contrast=\"none\">Polaris<\/span><\/a><span data-contrast=\"auto\"> and <\/span><a href=\"https:\/\/www.iii.com\/products\/vega\/\"><span data-contrast=\"none\">Vega<\/span><\/a><span data-contrast=\"auto\"> can enhance your library\u2019s services, you can visit our <\/span><a href=\"https:\/\/www.iii.com\/\"><span data-contrast=\"none\">website<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Allen County Public Library Enhances Services with Polaris &#038; Vega<\/p>\n","protected":false},"featured_media":34019,"template":"","categories":[472,43,517],"tags":[416,410,400],"class_list":["post-34018","blog","type-blog","status-publish","has-post-thumbnail","hentry","category-announcements","category-polaris-ils","category-vega-discover","tag-polaris-ils","tag-public-libraries","tag-vega"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - 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