{"id":34056,"date":"2025-03-13T16:00:21","date_gmt":"2025-03-13T20:00:21","guid":{"rendered":"https:\/\/www.iii.com\/?post_type=blog&#038;p=34056"},"modified":"2025-03-13T16:00:21","modified_gmt":"2025-03-13T20:00:21","slug":"account-portal-a-unified-experience-for-patrons","status":"publish","type":"blog","link":"https:\/\/www.iii.com\/whats-new\/account-portal-a-unified-experience-for-patrons\/","title":{"rendered":"Account Portal: A unified experience for patrons"},"content":{"rendered":"<p><span data-contrast=\"auto\">At IUG 2025, Innovative, from Clarivate, unveiled an exciting new feature for Vega Discover called <\/span><b><span data-contrast=\"auto\">Account Portal<\/span><\/b><span data-contrast=\"auto\">, designed to streamline how patrons manage their library accounts. Whether you&#8217;re a parent overseeing checkouts for your children or a partner sharing materials, Account Portal makes library interactions easier, more intuitive, and more efficient.\u00a0 With Vega Discover continuously evolving, libraries can offer patrons greater control, flexibility, and convenience, strengthening their role as a trusted community resource.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Patrons can link accounts and seamlessly manage checkouts, holds, and renewals\u2014all in one centralized dashboard. Parents or guardians gain the flexibility to oversee their child\u2019s library activity, choosing from two levels of permissions: Adult and Minor, tailoring the experience appropriately. Additionally, quick login context switching allows users to move between linked accounts, eliminating the hassle of multiple logins.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Developed by Innovative, from Clarivate, the updated interface enhances accessibility and consolidates key functions, ensuring a smooth and organized experience for every library user. No more juggling multiple logins or struggling to track borrowed materials\u2014Vega Discover brings everything together in a modern, user-friendly portal that simplifies patron engagement.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Account Portal also introduces exciting enhancements to further personalize patrons\u2019 library experiences. Innovative, from Clarivate, has done extensive work on connecting other parts of Vega into this and tying everything together to enhance library workflows for everyone. Vega LX unifies and connects Discover, Program, Promote, and LX Starter into a single ecosystem with seamless single sign-on (SSO) access.\u00a0 Patrons can <\/span><b><span data-contrast=\"auto\">toggle between linked accounts<\/span><\/b><span data-contrast=\"auto\"> to browse bookmarked materials and view <\/span><b><span data-contrast=\"auto\">stacked cover displays<\/span><\/b><span data-contrast=\"auto\"> in their saved searches. Plus, sharing discoveries on <\/span><b><span data-contrast=\"auto\">social media<\/span><\/b><span data-contrast=\"auto\"> is now easier than ever with a built-in sharing option.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For Discover <\/span><b><span data-contrast=\"auto\">Premium\/Consortia<\/span><\/b><span data-contrast=\"auto\"> libraries, parents\/guardians can choose to link to a <a href=\"https:\/\/www.iii.com\/whats-new\/vega-discover-themed-catalogs-available-now\/\" target=\"_blank\" rel=\"noopener\">default catalog<\/a> like a kids catalog, to protect what type of library resources minors can see.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Previously mentioned features will be immediately available for beta customers, and Innovative team is working hard on additional features, such as:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Patron Personalization <\/span><\/b><span data-contrast=\"auto\">using default search filters customized to your searching needs.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Redesigned <\/span><b><span data-contrast=\"auto\">My Recommendations<\/span><\/b><span data-contrast=\"auto\"> page, which showcases featured items from their <\/span><b><span data-contrast=\"auto\">For Later<\/span><\/b><span data-contrast=\"auto\"> or other booklists. With linked accounts, users can seamlessly switch between profiles to view each person\u2019s recommendations. In the future, this page will also feature <\/span><b><span data-contrast=\"auto\">Vega-generated recommendations<\/span><\/b><span data-contrast=\"auto\"> for even more personalized discovery.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Updated <\/span><b><span data-contrast=\"auto\">Bookmarks <\/span><\/b><span data-contrast=\"auto\">and <\/span><b><span data-contrast=\"auto\">Saved Searches<\/span><\/b><span data-contrast=\"auto\"> pages.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Updated <\/span><b><span data-contrast=\"auto\">Bills\/Fines<\/span><\/b><span data-contrast=\"auto\"> page.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Integration with <\/span><b><span data-contrast=\"auto\">Vega Program <\/span><\/b><span data-contrast=\"auto\">Events and Bookings.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Polaris customers can be the first to test out and provide feedback as development continues on Account Portal. Fill out this <\/span><a href=\"https:\/\/forms.office.com\/pages\/responsepage.aspx?id=bql_ErQAnkKV-XLCgoQ3pL9AILfltrFBhqdH5C6c04FUMUUxSVdESUI1VFRMM1ZJWkhWSDVIOFpETi4u&amp;route=shorturl\"><span data-contrast=\"none\">form<\/span><\/a><span data-contrast=\"auto\"> to become an early adopter.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Streamlined library management with linked accounts, personalized recommendations, and seamless access for patrons and families.<\/p>\n","protected":false},"featured_media":34057,"template":"","categories":[472,415,517],"tags":[400,406],"class_list":["post-34056","blog","type-blog","status-publish","has-post-thumbnail","hentry","category-announcements","category-vega","category-vega-discover","tag-vega","tag-vega-discover"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Account Portal: A unified experience for patrons - 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