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How does an administrator create an opportunity business process that by passes a sales representative's immediate manager and go es directly to the CEO for approval when a deal is worth more than 1 Million dollars?
A. Create a workflow rule with a field update that sets the sales representative's immediate manager to be the CEO if the deal is larger than 1 million dollars.
B. Create an approval process that skips to the CEO approval step if the deal is > $1 million C)
When wouldn't you use APEX? Choose 2
A. Adding Visual Elements to the Ul (Visual Force)
B. Add Business Logic that only applies when accessing data through the Ul
C. Integrating a third party system that does not support web services
D. Add functionality to an s-Control or Composite Application to process one record at a
time
What is Data Migration?
A. Transferring data from one organization to another
B. Transferring data from your company's website to your Sales force instance
C. Transferring data from your Sales force instance to your company's website.
What is Data Enrichment?
A. Improving Existing data by linkingadditional data services.
B. Systematic collection or organization and analysis of data
C. Creating formatconsistency, removing bad dataand consolidating resources.
D. Identifying and merging duplicate records.
Which should be used when coding Apex if the code is going to be reused by otherdevelopers?
A. Classes
B. Triggers
C. Global Groups
D. Managed Packages
Programmatic features generally consist of hooks and targets. Which of the following are hooks? Choose 2 answers
A. Apex Trigger
B. Apex Class
C. Customer Link
D. Customer Button
Which of the following are Hooks? Choose 3 answers
A. S-Controls
B. In-line S-Controls
C. Custom Links
D. Web Tabs
A company has set the organization wide defaults for all objects to private. Which profile setting would allow a user to access all of the accounts within the organization and ONLY the cases they own?
A. Public for Accounts
B. Modify All Data
C. Read for Accounts
D. View All for Accounts
An administrator would like to compare a field or expression to a list of static values. Which of the following functions should be used?
A. ISNUMBER
B. CONTAINS
C. TRIM
D. VALUE
Sales force Territory Management...
A. Works in parallel with other sharing functionality.
B. Is based on the characteristics of opportunity records.
C. Can only be enabled if Customizable Forecasting is disabled.
D. Does not work when the Organization Wide Default for Accounts is set to Private.
File Attachment count towards complimentary data storage.
A. True
B. False
From which location can an administrator author APEX? Choose 3 answers.
A. Sandbox org
B. Productions org
C. Profile user interface
D. Force.com IDE
Where could a user go to find information on upcoming Sales force product releases? Choose 3 answer
A. App Exchange
B. Sales force Ideas
C. CRM Community
D. www.salesforce.com
What is the difference between locking an Opportunity with an Approval Process and changing the record type to a page layout with all read-only fields?
A. When an Opportunity is locked, the submitter can edit it at any time to resubmit the record.
B. The edit button is disabled and a lock symbol appears on the record if it is submitted to the approval process.
C. No one can edit the record type with the read only fields and anyone can edit a locked record.
D. Once de
When using Sales force Territory Management, Accounts and Users can be in multiple territories, but an Opportunity can only be associated with a single territory. How is an Opportunity assigned to a territory?
A. To the territory of the user who is a forecast user
B. To the account's original territory upon initialization
C. To the territory of t he user that owns the related account
D. By the intersection of the user's territory and the account territory
Which technology is useful for Visual force controller developers to have experience with? choose2
A. Java
B. HTML
C. Java Script
D. Java Server Pages
Which statement is FALSE regarding Visual force?
A. Developers can create user interfaces for multiple devices
B. It is only available in Developer, Enterprise, and Unlimited Editions
C. It helps to complete the model-view-controller pattern for force.com
D. Visual force pages experience the same performance as standard Sales force pages.
Where is additional information about the Excel-Connector available?
A. https://www.apexdevnet.com
B. https://www.salesforce.com/developer
C. Help & Training
D. Ideas Exchange
Which permission is needed to publish a document on Sales force Content?
A. " Modify All Data" checked on the user's profile
B. Customize Application" checked on the user's profile
C. Manage Works paces" checked in the workspace permission definition, or" Modify All Data" check on the user's profile
D. Manage Workspaces" checked in the workspace permissions definition, or" Add Content" checked in the workspace permission definition
The Force.com Web Service API can help an administrator manage data in a Sales force org by.... Choose 3 Answers
A. allowing the administrator to mass delete more than 250 records at a time
B. allowing an administrator to perform mass updates to records to clean up duplicate data
C. giving the administrator a way to perform incremental backups of the data with the APIs
data replication method
D. allows an administrator to mark certain records stored in Sales force
Which is NOT an option for customizing Sales force Community?
A. Half-Life
B. Categories
C. Customized page layouts
D. Customized s earch layouts.
Why might it be necessary to override buttons that you remove from the page layout?
A. To preserve screen real estate
B. Buttons can't be removed
C. To prevent users from using hot keys or keyboard shortcuts to access the function of the button
Which of the following is NOT part of the Force.com platform?
A. App Exchange
B. Sales force Ideas
C. User Interface
D. Global, trusted, secure infrastructure
What are some symptoms of a sharing model that is too public? Choose 2 answers.
A. Dirty Data
B. Lots of Duplicate Records
C. Data has been stolen
D. There are a large number of sharing rules in the organization.
When requesting a log analysis for Sales force's information Security department, an administrator will NOT get it.
A. An encrypted version of the log file.
B. the User ID of the person being investigated,
C. coaching on how to create the actual view of information
D. the password to decrypt the log file in the same document as the log file.
Which feature can be enabled in a sandbox? Choose 2 answers.
A. Case escalation rules
B. Workflow rules
C. Opportunity reminders
D. Case assignment rules
What is an example of Web-to-X usage?
A. Candidates apply to a position directly on a website and their information is stored in Sales force.
B. You can update your Company's website from Sales force
C. You can schedule data updates from your website to Sales force.
To read or modify Sales force data, a web application requires which Sales force technology?
A. Force.com data loader
B. Visual force
C. App Exchange
D. Web Service API
Which element would you use to wrap up cross-selling and the call?
A. Step
B. Screen
C. Decision
D. Assignment
What tools are available to help troubleshoot issues with an approval process? (Select all that apply)
A. Approval History related list
B. Visual force Pages
C. Sales force email logs
D. Apex triggers
What actions occur before a request enters the first approval step?
A. final approval actions
B. final rejection actions
C. Initial submission actions
D. Step actions
By Custom button what all you can call?
A. VF Controller
B. Apex Trigger
C. Apex Class
What is not supported by Content?
A. Custom Field
B. Custom Page layout
C. Validation
D. Workflow
What is not possible using Declarative Programming language?
A. Create : Create a new Record
B. Update : Auto Update the fields in the Record with Dynamic Values
C. Integration : Send Message to external System
D. Delete ; Delete existing Record
Validation rules help in business process for ( Select two)
A. Validating ranges
B. Validating data types
C. Validating Page Layouts
D. Validating Buttons
What metadata components cannot be deployed to another organization using change sets? (Select all that apply)
A. Approval processes
B. Custom fields
C. Page layouts
D. Assignment rules
E. Role hierarchy
Communities are not supported by:
A. Partner Portal
B. Customer Portal
C. Self service Portal
D. Internal Sales force user
What is Force.com Site?
A. A single custom object hosted by Sales force.com
B. A single custom webpage hosted by Sales force
C. A single custom web-to-lead form hosted by Sales force
D. A single custom web-to-lead WSDL not hosted by Sales force
Where you can see the SFDC release information? Choose 3
A. App Exchange
B. Idea Exchange
C. Success
D. Salesforce.com
What is an S-Control?
A. A custom field that has dependent states
B. A custom web page not hosted by SFDC
C. Another name for a roll up summary
D. None of the above
What is true about Custom Button?Choose 2
A. It is displayed on right side of standard button
B. It is displayed on top or page layout
C. It is displayed on top and bottom of page layout
D. It is displayed on left side of standard button
What can be customized in content?(choose 2)
A. Content type
B. Validation rules
C. Page layouts
D. Content Value
When submitting case to IT support of Sales force to get the investigation log of some former employee, what they will not provide?
A. Encrypted log file
B. Coaching on how to translate the log file to get information
C. Password to decrypt the log
What can be Alert used for Workflow?
A. Task Assigning to specific user
B. Field Update
C. Opportunity Time Based Escalation
D. Opportunity Field Update
Custom Button can be used on
A. Detail Page layout. Search Layout .List views
B. Detail Page Layout
C. Search Layout
D. List Views
Which tools can be use to reduce the number of existing duplicate records?
A. Merge Wizard
B. Dashboard Pack
C. App Exchange solutions
D. Apex Trigger
What records can be cleaned and enriched using Data.com? {Select all that apply.)
A. Accounts
B. Contacts
C. Opportunities
D. Campaigns
E. Leads
Delegated Groups Detail can define which of the following EXCEPT:
A. Delegated Administrators
B. User Administration (Roles)
C. User Administration (Roles and Subordinates)
D. Profiles
E. Custom Object Administration
Universal Containers require an approval process on Campaigns where campaigns required approving by Area managers. Once the Campaign submitted for approval which of the following is true?
A. User can update actual cost in campaign after it is submitted for approval.
B. User can add campaign members after submitted for approval.
C. Record is lock for editing and none of above option a and b are possible.
D. None of above.
What system admin should not do while setting up the Login hours for any profile?
A. Do not add system admin to that profile
B. Don't remember wrong options
Who can publish the article on Knowledge?
A. User with "Manage Article" and CRUD on Article Type
B. User with Archive Articles in public Group
Which function can be used to compare the expression or fields with the list of static values. Choose 2
A. IS Number
B. CONTAINS
C. VAWE
D. ISPICKVAL
Universal Containers like to track Application Bugs within Sales force . The company needs to track the bug's severity, type, status and description. Bugs should be related to Cases, but owner will be different than the owner of the case. How can the Universal Containers administrator meet these requirements?
A. Create a section on the case page layout
B. Create a field on cases
C. Create a custom object for bugs and relate it to cases
An administrator has created a time-based workflow that escalates a Lead record 10 days after it has been created if no updates have occurred. What is the best way for the developer to test that the new time based workflow rule is functioning?
A. Create a new lead record: view the outbound messages queue
B. Setup the developer for time-based workflow queue; create a new lead record; view the time-based workflow queue
C. Create a new lead record; view the time
Universal container wants once a Stage of Opportunity is set to Analysis, in 2 days stage should be flagged as red and notification mall should be sent to CEO. What should be done?
A. Create a validation rule to stop editing stage after 2 days
B. Create a Workflow Approval Process to mark stage red
C. Create a formula field to stop editing after 2 days
D. Create a workflow time trigger to send an email to CEO after 2 days
When configuring Customizable Forecasting, you can set which of t he following Fore cast Dates for determining which opportunities con tribute to the forecast?
A. Opportunity Close Date Only
B. Product D ate Only
C. Schedule Date Only
D. Commit Date
E. Opportunity Close Date, Product Date, Schedule Date
Assuming that the training sandbox will contain approximately 50M B of production data and be refreshed after every training session, which type of sandbox can be used to train users on new functionality that has recently been deployed to production.
A. Full Sandbox
B. Configuration-only
C. Developer Sandbox
Universal container wants to implement a system. There are specific unique values that needs to be related to objects. What is best way to implement it?
A. Create a custom object and create lookup from other object to it .
B. Create multiple unique pick list values.
What is Data Management?
A. Improving existing data by linking additional data services.
B. Systematic collection or organization and analysis of data
C. Creating format consistency, removing bad data and consolidating resources.
D. Identifying and merging duplicate records,
Both a sharing rule and an account team give Jose access to the Dixon Chemical account The sharing rule gives him read access, and the account team gives him read/write access. Will Jose be able to edit the Dixon Chemical account.
A. Yes
B. No
Universal Container has a Time based Workflow on Opportunity which has been deactivated by their system admin. Select which is true. Choose 2
A. All time based action will be removed from the queue as soon as WF deactivated.
B. Time Action will be removed from the queue once Opportunity related record is deleted
C. Time Action will be removed from the queue once Opportunity related record i s updated
D. Time Action will be removed from the queue once we
Identify the advantages of declarative customization. (Select all the apply.)
A. Enhance security
B. Ease of upgrades
C. Ease of maintenance.
D. No requirements for programming knowledge
E. Ability to extend beyond standard functionality
Which element would you use to determine if the customer is interested in a product or shipping promotion.
A. Step
B. Decision
C. Assignment
D. Screen
Which element would you use to route the flow differently based on whether the customer is interested in the product promotion, shipping promotion, or not interested?
A. Step
B. Screen
C. Decision
D. Assignment
Which is the part of Force.com platform. Choose 2
A. Force.com IDE
B. Sandbox
C. Metadata API
When add Time Trigger button is disabled {OR When we cannot add Time Trigger in Workflow)? Choose 3
A. Every time Record is create d or updated
B. When Workflow is Active
C. When Workflow is Inactive
D. When workflow is Inactive but there is pending action in Queue
Force.com is multi-tenant. What does this statement mean?
A. It can share hardware and other infrastructure.
B. Multiple resources can work on it at the same time.
C. It can be deployed at multiple locations.
D. There are multiple features to protect your data.
What is Data Enrichment?
A. Identifying and merging duplicate records.
B. Systematic collection or organization and analysis of data
C. Creating format consistency, removing bad data, and consolidating resources.
D. Improving existing data by linking additional data services.
What is the minimum permission required for a user to be approver of any record?
A. Read only permission on Object
B. Modify All permission on profile
C. View All permission on profile
What is true about Territory Assignment Rule? Choose 2
A. Rules Run when an Account updated or created via Connect offline
B. Rule s Run If an account created by Sales force Mobile
C. Rules Run when duplicate accounts merged.
D. Rules Run when products updated in Opportunity.
How can Tonya enforce that the Region field contains a value regardless of how the lead is created?
A. Make the Region field universally required.
B. Make the Region field required on the page layout.
C. Create a validation rule on the Region Field.
On Sales force console if a user want to see more fields in Parent object mini layout while viewing Child Detail Page.
A. Change Mini Page Layout
B. Change Page Layout
C. Change Console Layout
D. Change Mini Console layout
What is true about Idea Comments?
A. They are used to vote for new functionality
B. They are used for points
C. Admin can get emails based on Comments
Which deployment tools allow you to manage changes in a source-code control system? (Select all that apply)
A. Change sets
B. Force.com IDE
C. Force.com Migration Tool
What is possible using Content? Choose 3
A. Publish content to com pany's website
B. Track Recipient activity
C. Share content using link with outside your company
D. Share content inside your organization
Tom's account page layout makes the Rating field required, but his field-level security settings make the field read-only. Will Tom be able to edit the Rating field?
A. Yes
B. No
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