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A college plans to implement Student Success Hub and wants to configure Pathways tosupport students in their academic journey.What should be considered when implementing Pathways?
A. There is a limit to the number of Plan Requirement records.
B. Pathways uses Program Plan and Plan Requirement records.
C. There are only two levels of Program Plan requirements in Pathways.
A system admin has an idea for a custom solution for their org and thinks it might be usefulto others as well. The system admin discussesit with colleagues from two other schools. They are excited about the system admin's ideaand offer to help.What should the system admin consider doing as a next step?
A. Post the idea in the Trailblazer Idea Exchange.
B. Download and install the project from GitHub.
C. Ask colleagues to sign a nondisclosure agreement.
D. Join the Open Source Commons & Community Sprints group
A consultant for university has built customizations in a sandbox environment that is adifferent version from the production org.What should the consultant do first to avoid any issues?
A. Package the customizations, refresh the sandbox and reinstall the customization.
B. Manually update the production org by installing the release update from Github.
C. Submit a case to Salesforce Support to update the production org.
D. Deploy the customizations into the production org via change sets.
A large online university uses Salesforce with the Education Data Architecture (EDA) tomanage its operations. Its Salesforce environment has a large volume of records and ittakes a long time to search and generate list views.Which feature should the consultant use to resolve the issue?
A. MuleSoft Anypoint Platform
B. Custom Index
C. Data Loader error logs
D. Table-Driven Trigger Management
The CRM steering committee that oversees the university's Salesforce implementationneeds guidance on governance best practices.Which best practice should a consultant recommend?
A. Assign only department leaders as champions.
B. Ask committee members to Join a local Salesforce group.
C. Hold a standing committee meeting.
The Advancement team at a large university needs a solution for digitization volunteerevents. Currently, the team manages volunteer opportunities and shift sign-ups usingmultiple spreadsheets.Which solution should a consultant recommend?
A. Event Monitoring
B. A third-party app
C. Process Builder
An Advancement office wants a declaratively configured, public-facing form that createsdata in Salesforce.Which solution should the consultant recommend to meet the requirement?
A. An app on the AppExchange
B. Process Builder
C. Email-to-case
A university to use Salesforce for its recruitment and admissions process and needs tointegrate it with the Student InformationSystem (SIS).Which step should the consultant take initially?
A. Identify Integration layers.
B. Disable Trigger Handler records.
C. Use the Data Import Wizard.
The university advancement team wants the ability to track students’ prior and currentconnections to other schools.Which two object should the consultant evaluate to connect students to other educationalinstitutions?
A. Education History and Affiliations
B. Relationship and Affiliations
C. Affiliations and Program Plan
An academic advisor is preparing for a meeting with a student. The advisor wants to reviewthe classes associated with the student's course of study to ensure the student is on trackfor gradual to review the academic options with the using Salesforce.Which functionality should a consultant recommend?
A. Academic program
B. pathways
C. Affiliation
A consultant is considering disabling certain configurations to optimize the data import of alarge volume of student records into a university’s Salesforce environment with theEducation Data.Which configuration should the consultant retain during the data import?
A. Workflow rules
B. Sharing rules
C. Role hierarchy
A business school plans a phased Salesforce implementation for its MBA program,Executive Education, Career Advising, and ..* Executive Education data is largely managed in its own system The MBA program is managed in a custom admission system that is integrated will thestudent information System (SIS)* Career Advising and Alumni Relations share systems with other university departments* The consultant has recommended a “crawl, walk, run” strategyWhich department should the consultant recommend for the initial “crawl” phase?
A. Career Advising
B. Executive Education
C. MBA program
A college is planning an advancement campaign and wants to create a report using CrossFilters that segments business school alumni by Household who work for Fortune 500…Which report should the consultant create to meet the requirement?
A. Contact and Account report
B. Contact and Affrications report
C. Contact and Relationships report
A customer wants to learn more about Salesforce.org solutions built by the community.Which resource should a consultant recommend?
A. Trailblazer Community: Open Source Commons & Community Sprints
B. Product Documentation: Is a Pro Bono Project the Right Fit?
C. Trailblazer Community: Cumulus I (CCI)
A university completed its first implementation of Salesforce. The university wants to deliver additional functionality in smaller units through an iterative process. New functions will beenhanced and refined based on feedback.Which approach should the consultant recommend?
A. Agile
B. Work Breakdown Structure
C. Waterfall
A consultant is working with a university in Spain that will be using the Education DataArchitecture (EDA).Which of these considerations about translating EDA into Spanish should the consultantdiscuss with the university?
A. EDA picklist values are restricted to the organization's default language.
B. EDA picklist values for reciprocal Relationships need to be translated manually.
C. Spanish is a platform-only language in EDA.
A school of engineering is interested in Salesforce. There are several other Salesforceenvironments across the university with varying degrees of usage and configuration. Theuniversity is largely decentralized where schools operate independently of each other andoften in silos. There is high turnover in staff and leadership.Which Salesforce environment strategy should the consultant recommend?
A. The school of engineering should have its own Salesforce environment.
B. The university should consolidate all of the Salesforce environments.
C. The school of engineering should initiate a Center of Excellence (CoE).
The IT department at a university is evaluating open source solutions for studentrecruitment.Which consideration should the consultant discuss with the department?
A. The code is maintained by Salesforce developers.
B. The code is updated via Salesforce Releases.
C. The code is directly accessible.
A university's Advancement office plans to implement the Education Data Architecture tomanage its alumni, donors, and supporters. The university wants to set up a system defaultthat will automatically create a family record when a Contact record is created by staffmembers.Which Default Account Model should the consultant recommend?
A. Household
B. Administrative
C. Educational Institution
D. Person
The Accessible Education office needs to track accommodations made for studentsdisability and accessibility needs.How should the consultant design the Salesforce environment to meet the requirement?
A. Use the Behavior Response object.
B. Leverage the Attribute object.
C. Configure a custom object.
D. Create custom fields on the Contact object.
An Admissions office is interested in Admissions Connect to process student applications.Which consideration should the consultant advise?
A. Admissions Connect requires a third-party app.
B. Experience Cloud is required.
C. Application form requires OmniStudio.
An Admissons office is interested in evaluating historical trends of its applicants to getgreater insights on its applications yield and melt. What should the consultant advise?
A. Leverage the existing sample reports.
B. Use the Admissions Connect Tableau Accelerator.
C. Create a custom report type.
A university has hired a consultant to advise on its technology and data strategy.Which tool should the consultant leverage?
A. Data Maturity Model
B. Program Management Module
C. Insights Platform Data Integrity
The IT department is determining its integration needs between a Salesforceimplementation, its Student Information System (SIS), and its housing system. All studentscontact information is sourced in the SIS. Students are required to report on-campus andoff-campus housing mailing information into the SIS.What is the integration direction between the systems?
A. One-way integration with Salesforce to the housing system
B. One-way integration with the housing system to Salesforce
C. One-way integration with to the SIS to Salesforce
D. One-way integration with Salesforce to the SIS
A consultant has been working with a university to build a new student services solutionusing Salesforce. The consultant is preparing for UserAcceptance Testing.Which item should be excluded from the testing scope?
A. User experience in production
B. Large data volumes
C. Data load simulation
D. Average versus peak performance
A Recruitment office wants to use Pardot and Salesforce with the Education DataArchitecture (EDA) to manage campaigns and track prospective students.Which compatibility consideration should the consultant discuss with the office?
A. EDA requires custom automation for lead conversion.
B. Pardot is incompatible with the Household account model.
C. The Do Not Contact TDTM record must be disabled.
D. Pardot can only create Leads and Contacts.
A school is implementing Salesforce with the Education Data Architecture (EDA) to trackparents and students in a community. When a contact record is created, a Community useris created leveraging Table-Driven Trigger Management (TDTM). During deployment toproduction, the consultant notices that only the contact record is created.Which step should the consultant verify when troubleshooting the issue?
A. Trigger handlers were loaded into production.
B. The community was set to Active.
C. Declarative automations were deployed successfully.
Student Services is preparing to migrate student Incident and Incident Resolution data fromits old system to a Salesforce.org that uses the Education Data Architecture (EDA). Which two objects should the consultant use?Choose 2 answers.
A. Attribute
B. Case
C. Case Comment
D. Behavior Response
A primary school has implemented the K-12 Architecture Kit. The school needs to reportout basic student demographic information. What should the consultant do to meet thisrequirement?
A. Create a new student demographic dashboard.
B. Refer to the existing sample student demographic dashboard.
C. Use the Student Success Hub Tableau Accelerator.
A college has a standard Salesforce environment and wants to use Student Success Hubfor its undergraduate advising.What is required to use Student Success Hub?
A. Education Data Architecture
B. Customer Community license
C. Pathways
D. Field Service
A university is interested in the Student Success Hub Tableau Accelerator. Which objectshould the consultant ensure there is data?
A. Availability Topic
B. Appointment attendee
C. Behavior Incident
Alumni Relations is using Salesforce with the Education Data Architecture (EDA). Thedepartment is holding an event that features a faculty member as the guest speaker. Theevents manager wants a report of all alumni who took a course from that faculty member.How should the consultant create this report?
A. Create a custom Report Type with Courses, Course Offerings, and Course Connections.
B. Use the Course Connections with Contact's Academic Program Report Type.
C. Add a Course Connections cross filter to the Program Enrollments with Contact report.
The Undergraduate Advising department plans to implement Student Success Hub andPathways in a new org. The system admin wants to use the recommended setup forexternal users.Which security setting should the consultant configure?
A. Create an Account sharing rule to provide Read access based on record type.
B. Create a Program Plan sharing rule to provide Read access based on record type.
C. Change the default Program Plan sharing setting to Private.
Where can a customer find more information on Salesforce open-source and communitysprint information?
A. Trust.salesforce.com
B. Trailblazer Community
C. Partner Community
An institution wants to consolidate efforts to track online engagement for its annual GivingDay on Facebook, Twitter, and Instagram.Which solution meets this requirement?
A. Campaign Influence
B. Salesforce Inbox
C. Marketing Cloud
College advisors want assistance proactively identifying student issues as they arise.Which functionality in Student Success Hub should the consultant recommend?
A. Advising Events
B. Mass Actions
C. Early Alerts
D. Success Plans
A small college plans to use Salesforce for its student services. A part-time system admin has been working with a program coordinator who has previous Salesforce experience and is eager to work on the project.What should the consultant recommend?
A. The program coordinator should be assigned the System Admin profile.
B. The program coordinator's role should be on top of the role hierarchy.
C. The program coordinator should be a Salesforce power user.
A school is considering leveraging Student Success Hub.Which operational requirement should the consultant confirm?
A. Einstein Bots must be enabled prior to installing Student Success Hub.
B. Student Success Hub requires Education Data Architecture (EDA).
C. Read, Create and Edit access to Contacts, Accounts, and Cases is required.
D. Student Success Hub requires the K-12 Architecture Kit.
Staff need to track which requirements must be met for a student application. Which Education Cloud objects should be used?
A. Action Plans
B. Document Checklist Item
C. Application Material Mapping
A college is using Salesforce to support its recruitment and admissions processes. Thecollege will need to have an online application form, automated bot service, and onlineapplication management.Which two solutions should the consultant recommend?Choose 2 answers
A. Third-party form builder app
B. Digital Engagement
C. Interaction Studio
D. Admissions Connect
The Executive Education department uses Salesforce to track sales of custom educationprograms to corporations and organizations. The department director needs to know thepipeline of custom programs.How should the consultant meet this business requirement?
A. Create custom report type.
B. Use an Opportunity report.
C. Set up an Affiliations report.
D. Configure a list view.
A university wants a Salesforce solution that manages student applications and applicationreviewer assignments.Which solution should the consultant recommend?
A. Program Management Module
B. Case Management
C. Admissions Connect
D. Student Success Hub
The IT department at a university has asked its consultant to build a Salesforce integration strategy. Which integration consideration should the consultant outline?
A. Data element
B. Salesforce license type
C. Sandbox environment
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